Policies
Cancellations / Changes
Once you make a purchase, we do our best to get started ASAP. Cancellations or modifications to your order must be made within 5 hours of your purchase. (We TRY our best to get orders done as soon as we can and shipping orders out the day of purchase so it can arrive sooner)
After that timeframe, we're no longer able to cancel or change your order.
Refunds & Returns
All of our products are custom made to order. All sales are final and we do not accept returns or exchanges, but please reach out to me if there is an issue with your order.
Let customers speak for us
I wanted to state first that this shop is amazing! Great customer service and a team of such lovely dog lovers! I was so excited to receive this bandana and it definitely exceeded my expectations in every aspect! We will forever be loyal customers and can’t wait to see what’s next in store!
The bandana is reversible and it’s amazing! We love
LOVE LOVE LOE!! The amount of detail, accuracy and LOVE that are put in with these HAND PAINTED pet ornaments is incredible! I was blown away when I received this! This is my most FAVORITE purchase out of all the small businesses I've shopped at! A MUST PURCHASE ITEM! You won't regret it!
Who says only girls can wear necklaces? 🤩 We love the custom option to pick the colors that work for us! Super easy to discuss with shop owner what we envisioned for our necklace order.
We absolutely love this shirt! 🌸 It’s such a bright print & the fabric is super comfortable. Discussing measurements with shop owner was extremely easy & quick to do! We will be purchasing again soon 😁
Soft. Chewy and amazing!!
Soo cute & comfy! We love that it’s reversible so you can wear it all year round ❤️
This shirt is amazing!!! It is very well made with high quality standard. The fabric is soft but still strong enough to put volume. This is a must to have🥰
This is just the cutest set!! We got so many compliments on this bandana and the matching pillow!! Very well made, adorable print and fits perfectly! Thank you and we will def be back! -Dorsi & Zoey
Pawfect for the cold NY days. And I still look fabulous! Perfect fit! Amazing customer service!
I absolutely adore the Korra bandana! Vivian custom ordered the fabric for us and we couldn’t be more thankful :)
The Best Cookies He’s Tried So far! Always On The look Out For Some New Treats To Try And These We’re Hands Down His Favorite Ever!!!! He’s Totally Obsessed With Them So Are Our Picky Eater Frenchie 😱 And Will Be Restocking On Them Again We 100% Recommend !!!
This scarf is amazing. Soft, lightweight, and perfect length for our mini schnauzer. Winnie looks so adorable in this! This shop is our favorite. Everything is so well made and beautiful! Thank you!!
My dog lovesssss these treats!! They smell really good as well! Very impressed with packaging, none of the cookies broke on transport! Do not skip on these!!
Raffle drawing of $10 at the end of every month, so submit your reviews! (1 review = 1 ticket)
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Stunning Artwork
Mini Watercolor Painting"Vivian is such a sweet person to work with and artwork is definitely her talent. I have had her make a handful of portraits of my personal dog and close friends dogs for gifts. They have all been absolutely beautiful pieces. Don’t walk, run to get yours now!!"
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COSMO10
Bunny baby"SnB is for you & me
The quality and care taken into the shipping and actual products is exactly what I am looking for when shopping online. It’s rare to find dog clothing that is not something that is cheap feeling. The fact that these are handmade and super luxurious is amazing! Love this shop and all their products!
As you probably know, @snbpawhop is OUR FAVORITE shop to get cookies, bandanas, scarves, and the owner is constantly adding new and innovative designs and products. WE LOVE HER!!!!"
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HOUSEOFDOGS10
Howdy Y'all"I ordered 4 different Howdy bandanas of all different sizes for my different dogs. I was so impressed with amazing customer service from start to finish. Vivian makes sure that the sizes are perfect for your dogs and she goes above and beyond with presentation of the package you receive. The products are absolutely incredible and the best quality you could ask for when it comes to hand made products. Vivian strives to make her customers happy and will even consider making custom things that may not even be on the site… I asked her if she could make a tutu and she said yes!!! I am amazed and will continue to shop here for my dogs outfits."
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LUCKY10
Tropical GoldThis is our absolute FAVORITE bandana ever! We love the silk and the gold accents are absolutely BEAUTIFUL. Our already gorgeous husky gets SO many compliments!
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ZORO10
Dino Dog ShirtThis Dino shirt is so much fun 🦕 it’s the perfect print for all Dino lovers! The fit is so comfortable for my pug. The buttons are easy to use & make removing the shirt very easy.
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DEX
Checkered BackpackLove love love this backpack!
Not only is our backpack rad but it is so practical ! It is so roomy, I can help mom carry my stuff!! I love the chest strap, it is comfy and stays in place. -
BESSIEBAE10
Howdy y'all"We ordered large and x-large bandanas for our 110pound saint bernard mix and they fit perfectly! She's still growing so the x-large will be perfect. The bananas are well made and very sturdy! I love the snap buttons. I definitely will order more!"
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TEY & KODI
Pet Ornament"Incredible hand painted ornaments made by @snbpawshop! These have to be the most beautiful custom ornaments we've EVER seen! Miss Vivian is beyond talented and really puts her heart into everything she makes!"
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MOLLYOLLIE10
"What can I say, this is my favorite pup shop! Quality craftsmanship and super nice shop owner! Molly is proud to wear your work!!!
These treats are THE best!!!! My cats love them too. And they’re packaged amazingly so the shipping from CA to NJ was zero problem. They were fresh and unbroken!!"
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BISCOTTI
NNecklaces"This necklace was just beautiful. The quality, presentation, workmanship was the highest value. Biscotti loves to dress up and proudly showed off her new accessory. This is going to go so nice with her new dress. The real surprise was 2 cookies. That just added to the purchase. We will promote your product!! Thank you"
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JACK
Shark Frenzy"Love the quality of these bandanas! They are double sided/reversible, thick and have 2 different snaps for sizing. Shopping is quick and the owner is great at making recommendations for sizing."
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BELLA
Green Bliss"This bandana is AMAZING!! The sizes are accurate, customer service is on point, plus shipping was very quick!! Would definitely recommend it to anyone who is interested in buying this item 🤍"
